Hey, I'm Chelle.

The Ask Chelle App

Your place for advice and more...- Submit your situation and it could be featured
- Confess something anonymously
- Read Chelle's advice column
- Catch the weekly vibe across life's big topics
- Check out the stories everyone's talking about...and vote on them

Available on mobile & Android
Not on Apple, yet...
iOS: Click "Install Ask Chelle" below from your phone and then “Add to Home Screen” in your browser menu.

Ask Chelle App Terms of Use

Effective Date: 9th June 2026These Terms of Use apply to the Ask Chelle app ("the App"), operated by Sugar x Tarot ("we", "us", or "our"). By downloading or using the App, you agree to these terms.If you have any questions, please contact: [email protected]1. About Ask ChelleAsk Chelle is a community platform providing an agony aunt advice column, anonymous confessions, curated news commentary and weekly lifestyle content. The App is intended for users aged 16 and over.2. Not Professional AdviceThe content provided in Ask Chelle, including situation responses and weekly insights, is for entertainment and general guidance purposes only. It does not constitute professional medical, legal, financial, or psychological advice. If you are experiencing a serious personal crisis, please seek support from a qualified professional.3. User SubmissionsBy submitting a situation or confession through the App, you agree that:- You are 18 years of age or older
- Your submission is your own and does not infringe any third party rights
- We may feature your submission publicly within the App in edited or unedited form
- Your personal details will never be shared publicly
- We are under no obligation to feature, respond to, or retain your submission
- We reserve the right to decline or remove any submission at our discretion4. User ConductYou agree not to submit content that is defamatory, abusive, threatening, obscene, or unlawful. We reserve the right to remove any content and restrict access to the App for users who violate these terms.5. SubscriptionAsk Chelle offers an optional auto-renewable subscription to remove advertisements:- Title: Ad-Free Monthly
- Price: £0.99 per month
- Length: Monthly, auto-renewing
- Payment will be charged to your Apple ID account at confirmation of purchase
- Subscription automatically renews unless cancelled at least 24 hours before the end of the current period
- You can manage or cancel your subscription in your Apple ID account settings
- No refund will be provided for any unused portion of a subscription period6. Third Party ContentStories featured in Have You Heard? are sourced from third party publications and linked back to their original source. Ask Chelle does not claim ownership of third party content.7. Intellectual PropertyAll original content in the App including advice responses, weekly insights and commentary is owned by Sugar x Tarot. You may not reproduce or distribute this content without permission.8. Limitation of LiabilityTo the fullest extent permitted by law, Sugar x Tarot shall not be liable for any indirect, incidental, or consequential damages arising from your use of the App.9. Changes to These TermsWe may update these Terms of Use from time to time. The latest version will always be available at this URL.10. Governing LawThese terms are governed by the laws of England and Wales.

Ask Chelle App Privacy Policy

Effective Date: 7th June 2026This Privacy Policy applies to the Ask Chelle app ("the App"), operated by Sugar x Tarot ("we", "us", or "our").If you have any questions about this Privacy Policy or your data, please contact: [email protected]1. Information We CollectWhen you submit a situation or confession through the App, we collect the information you voluntarily provide, including:- Your name (real or chosen)
- Your submitted situation or confession
- Any additional context you choose to providePayments are processed securely through third-party payment providers. We do not collect, store, or have access to full payment card details.2. How We Use Your InformationWe use the information you provide to:- Review and potentially feature your situation in the App
- Respond to support enquiries
- Maintain basic business recordsConfessions are stored anonymously and may be displayed within the App. Situations may be featured publicly but your personal details are never shared.We do not sell, rent, or trade your personal information.3. AdvertisingThe App may display advertisements served by Google AdMob. AdMob may collect and process certain data including device identifiers and usage data to serve relevant ads.You can learn more about how Google uses data at policies.google.com/privacy.Users who subscribe to the ad-free plan will not be shown advertisements.4. Third-Party ServicesWe use trusted third-party services to operate the App:- Google AdMob for serving advertisements
- RevenueCat for managing in-app purchases and subscription tracking
- Supabase for secure storage of submitted information and app data
- Resend for secure email delivery and transactional communicationsThese providers may process data in accordance with their own privacy policies.5. Data Storage and SecurityYour submitted information is stored securely using Supabase. We take reasonable administrative and technical measures to protect your personal data from unauthorised access, disclosure, or misuse.6. Data RetentionWe retain submitted information only for as long as necessary to provide the service, maintain records, and comply with legal obligations.7. Your RightsIf you are located in the UK or European Economic Area, you have the right to:- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your personal dataTo exercise these rights, please contact us at [email protected].8. Information About Third PartiesIf you mention another person in your situation submission, please be mindful about sharing personal details about others without their knowledge.9. Children's PrivacyThe App is intended for users aged 18 and over. We do not knowingly collect personal information from individuals under 18.10. Changes to This PolicyWe may update this Privacy Policy from time to time.The latest version will always be available at this URL.

Ask Chelle App Support

For technical issues, billing or account questions, please contact: [email protected]Please note: We are unable to provide personal replies to submitted situations or confessions. If your situation is selected, it will be featured in the app.